Our process
How we rank local businesses on Google
Three things matter for local Google rankings. This is how we work on all three.
Everything starts with data
First, we check where you are. Your current rankings, your competitors' profiles, and where the gaps are. This becomes your baseline, and every change we make is tracked against it.
Heatmap Ranking Snapshot
We map your current ranking positions across your entire service area: a grid showing exactly where you rank and where you don't.
Competitor Analysis
We analyse your top 20 competitors: their categories, services count, review volume, photo count, and listing completeness. We find what they're doing that you're not.
Profile & Citation Audit
A full assessment of your Google Business Profile completeness, your website's local SEO signals, and your presence (or absence) across key citation directories.
The three ranking pillars
Google looks at three things for local rankings. We work on all three, in this order.
Google Business Profile Optimisation
Weeks 2-4Your GBP is the foundation of your local ranking. We configure every element to maximise relevance and completeness:
Primary category selection (1-3 maximum for focus)Up to 99 services with detailed descriptionsKeyword-rich business descriptionAll relevant attributes enabledGeotagged photo strategyQ&A section populated with common questionsBookings link and website URL configuredReview generation workflow set upOn-Page SEO
Weeks 5-6Your website reinforces your local relevance. Google cross-references your GBP with your website. They need to align:
Geo-targeted title tags (category + city format)H1 tags matching your primary service and locationLocalBusiness schema markup (JSON-LD)Google Maps embed on contact pageNAP (name, address, phone) in footerService-specific pages for each offeringArea pages for each service locationInternal linking between service and area pagesCitation Building
Weeks 7-10Citations are mentions of your business (name, address, phone) across directories and websites. Consistent citations build trust signals that Google uses for local ranking:
Core platforms: Google, Apple Maps, Bing PlacesMajor directories: Yelp, Facebook, White PagesAustralian directories: Yellow Pages, Hotfrog, AussieWebIndustry-specific directories where applicableNAP consistency audit across all listingsDuplicate and conflicting listing cleanup15+ Australian citation sources verifiedMonthly monitoring for accuracy
What you get throughout
You will know exactly what we are doing and why, every week.
Weekly Email Updates
Every week you get a clear summary of what was done, what's next, and any metrics that moved. No radio silence.
Monthly Ranking Reports
Heatmap comparison showing your before-and-after ranking positions across your entire service area.
Competitor Intelligence
We flag when competitors make changes, detect keyword-stuffed names and fake listings, and keep you informed.
Direct Communication
You talk directly to the person doing the work. No account managers, no support tickets, no runaround.
See how it works for your business
Every business is different. Get a free audit and we'll show you exactly where you stand and what we'd do.